Shipping Policy
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If there is a high volume of orders, shipments may be delayed. You will be notified of any delays.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and shipping method. Typically, you can expect your order to arrive within:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (available for select locations)
Please note that shipping times are estimates and may vary depending on external factors, such as weather conditions or postal delays.
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties, taxes, and import fees are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package through the carrier's website.
Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping information.
Damaged or Lost Shipments
If your package is lost or damaged during transit, please contact us at squadpuzzle@gmail.com within 7 days of receiving your order. We will assist you in resolving the issue.
Contact Us
For any questions related to shipping, please reach out to us at squadpuzzle@gmail.com.